What is your refund policy?

Due to the nature of our business, fabric and other items that must be cut by the yard (such as ribbon and interfacing) may not be returned. Scissors are also not returnable. However, fat quarters, notions, patterns, yarns, kits and books may be returned so long as they are in pristine, unopened, re-saleable condition and accompanied by the original receipt. If you are unsatisfied with ANY of your merchandise due to a defect or an error on our part, please contact us as soon as possible for a full refund or exchange.